Responsible Gaming

Gaming Should Be Entertainment, Not Income

At hiyaapparels.in, we believe that online gaming, including Crazy Time, should be enjoyed as a form of entertainment only. Gaming should never be viewed as a way to make money or solve financial problems. Always remember:

• The house always has a mathematical advantage
• Outcomes are based on chance and cannot be predicted or controlled
• You should only gamble with money you can afford to lose
• Gaming should be fun, not stressful or a source of worry

Age Verification & Legal Requirements

You must be 18 years of age or older (or the legal gambling age in your jurisdiction in Bangladesh) to participate in online gaming. By accessing Crazy Time and our platform, you confirm that you meet these requirements and are legally permitted to gamble in your region.

If you are under the legal age, please do not participate in any gaming activities.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:

• ☐ Spending more time and money on gaming than intended
• ☐ Repeatedly trying to win back money you've lost (chasing losses)
• ☐ Hiding your gaming activity from family, friends, or partners
• ☐ Lying about the amount of money spent on gaming
• ☐ Feeling anxious, irritable, or upset when trying to reduce or stop gaming
• ☐ Using gaming to escape problems, stress, or negative emotions
• ☐ Neglecting work, school, or family responsibilities due to gaming
• ☐ Borrowing money or going into debt to fund gaming
• ☐ Experiencing relationship problems due to your gaming habits
• ☐ Loss of interest in other hobbies and activities

If you recognize any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools & Responsible Gaming Features

We provide tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders during gameplay about how long you've been gaming and how much you've spent
• Session Time Limits: Set automatic breaks or session limits to prevent prolonged gaming
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
• Account Closure: Close your account if you wish to stop gaming entirely

Contact our support team for assistance in activating any of these features on your account.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:

For Players in Bangladesh & South Asia:

• National Mental Health Institute, Bangladesh (NMHIB): For mental health support related to gambling addiction and related conditions
• Dhaka Addiction Hospital: Provides treatment services for addiction, including gambling disorder

International Support Organizations:

• GamCare (UK): www.gamcare.org.uk – Free, confidential support for problem gamblers across Europe
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for UK-based gambling sites
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counseling and support for problem gambling
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Evidence-based resources and support
• National Council on Problem Gambling (US): www.ncpgambling.org – Helpline and referral services

Crisis Support:

If you are in immediate crisis or distress, please contact your local emergency services or mental health crisis line.

Get Help Today

If you believe you have a gambling problem, it is important to seek help immediately. Problem gambling can have serious consequences for your health, finances, relationships, and overall well-being.

Taking the first step to reach out for support is a sign of strength. Resources are available, and recovery is possible. Please contact one of the support organizations listed above, speak with a trusted friend or family member, or reach out to our support team.

Remember: You are not alone, and help is available.

Contact Our Support Team

If you have questions about responsible gaming features or need assistance, please contact our customer support team. We are here to help you maintain a safe and enjoyable gaming experience.